Legal notice
Legal Notice Based on the Specified Commercial Transactions Act
This page provides information about the seller, payment methods, shipping, returns, and exchanges for SOCKSLOVER.
Seller Information
| Seller | MINSUP LIM |
|---|---|
| Trade Name | AI-ONLABS |
| Business Number | 113-840-4388 |
| Representative | MINSUP LIM |
| Address | 2-1-2-2609 Ariake, Koto-ku, Tokyo 135-0063, Japan |
| Phone Number |
+81-70-2681-3370 For inquiries, please contact us by email at sockslover@ai-onlabs.com. |
| Email Address | sockslover@ai-onlabs.com |
| Website | https://sockslover.net/ |
| Business Hours | Weekdays 10:00–17:00 JST, excluding weekends and national holidays |
Payment Methods
Credit Card Payment
We accept one-time payments only. VISA, JCB, AMEX, and Mastercard are accepted.
This website uses SSL encryption, and your card information is securely encrypted when transmitted.
Bank Transfer
After placing your order, please transfer the payment to the designated bank account at Sumitomo Mitsui Banking Corporation.
Bank transfer fees are the responsibility of the customer.
Payment Deadline
For bank transfers, please complete payment within 3 business days after placing your order.
If payment is not confirmed by the deadline, the order will be automatically canceled.
Additional Fees Other Than Product Price
- Consumption tax, if not included in the displayed price
- Shipping fees. Please refer to our Shipping Policy for details.
- Bank transfer fees
- Customs duties and import taxes, if applicable
Delivery Time
Orders are usually shipped within 2–5 business days after order and payment confirmation.
Estimated delivery time is typically 7–14 business days, but it may take up to approximately 30 days in some cases.
- Delivery may be delayed due to weather, customs clearance, or logistics conditions.
- Shipping operations are not conducted on weekends or national holidays.
- Because orders are shipped internationally, delivery date and time cannot be specified.
Returns and Exchanges
Return Procedure
If you wish to return an item, please contact us in advance at sockslover@ai-onlabs.com.
Defective or Incorrect Items
If the item is defective or incorrect, we will cover the cost and arrange an exchange or refund.
Customer Convenience Returns
Returns due to customer convenience are accepted only if the item is unused, unworn, with tags attached, and in its original condition.
Return shipping fees are the responsibility of the customer. Please refer to our Return and Refund Policy for details.
Inspection Period
Please inspect your item within 7 days of delivery.
Contact Us
For inquiries regarding your order or our products, please contact us at:
sockslover@ai-onlabs.com
Business Hours: Weekdays 10:00–17:00 JST
Closed on weekends and national holidays
Last Updated: October 15, 2025